Here at Xtreme Trampoline Park, we are committed to providing our customers with exceptional service. We collect personal information from our customers in the daily activities of business. We have designed this policy so answer some frequently asked questions on what type of information we collect, why, and how it is used. XTP is committed to protecting your personal information.
What personal information do you collect about me?
XTP requires you to fill out a legal liability waiver in order to jump. This document requests the following information:
? Birth date
? Relationship to the minor of which you are signing for
Why do you need this information?
Identification: XTP requires this information in order to identify you. We have come across multiple instances where multiple customers have the same name. Your birth date and address helps to identify you specifically to ensure that the right waiver is on file. We also require the birth date of the person signing for a minor in order to verify that they are in fact over the age of 18 and legally allowed to sign for said minor.
In Case of Emergency: We require this information to provide to emergency personnel in case of an emergency
Transactions and Bookings: In order to complete a sale and/or transaction with you as well as to book party packages, group events or camp registrations.
Who has access to my information?
All employees of XTP have access to your information. We do not sell, give or market your information to third party companies.
We take all necessary precautions to protect your information. When you submit sensitive information via our website, your information is protected both on and offline. This can be ensured by noting the “https” preceding the website address. The information is encrypted and transmitted to us in a secure manner.
Only employees who need the information to perform a specific job (ex: cashiers verifying waivers, events staff booking events) are granted access to your personal information.
We have contractual obligations with third parties, who provide services to us, requiring them to protect and secure your personal information.
How do you get my consent?
When you provide XTP with a completed waiver it is assumed that you consent to our collecting and using it for that specific reason only.